OBLIGATIONS OF A TRAVEL COMPANY TO PROVIDE TOURIST SERVICES FOR THE LOSS OF REST: A COMPARATIVE ANALYSIS
Keywords:
travel services, tour operator, compensation for loss of rest, moral damage, responsibility of a travel company, spoiled vacation, calculation of compensationAbstract
The article is devoted to the analysis of the obligations of travel companies to compensate for the loss of rest in case of poor-quality provision of tourist services. A comparative analysis of legislation and judicial practice in the field of tourism in various countries is carried out. The criteria for assessing the materiality of a violation of the terms of the contract, which give the right to compensation for moral damage for a spoiled vacation, are considered. Approaches to determining the amount of compensation for loss of rest, including methods of its calculation, are being investigated. The author formulates recommendations for improving the legal regulation and practice of applying the rules on the responsibility of tour operators.
References
В Ташкентской области прошел форум с участием представителей стран ближнего зарубежья (A forum was held in the Tashkent region with the participation of representatives of neighboring countries) https://uzbekistan.travel
Закон Республики Узбекистан «О туризме», от 18.07.2019 г. № ЗРУ-549. (The Law of the Republic of Uzbekistan "On Tourism") ЗРУ-549-сон 18.07.2019. О туризме (lex.uz)
Гражданский Кодекс Республики Узбекистан. Национальная база данных законодательства. 16.11.2023 г., № 03/23/878/0852/ (Civil Code of the Republic of Uzbekistan. National Legislation Database. 11/16/2023, No. 03/23/878/0852/)
Расторжение и изменение договора в Узбекистане (Termination and amendment of the contract in Uzbekistan) azizovpartners.uz
Федеральный Закон «Об основах туристической деятельности в Российской Федерации» от 24.11.1996 г. №132-ФЗ (Federal Law "On the Basics of Tourism Activities in the Russian Federation") Закон об основах туристской деятельности в рф n 132-фз (ano-garant.ru)
Гражданского кодекса Российской Федерации (The Civil Code of the Russian Federation) часть первая 30 ноябрь 1994 года №51-ФЗ Гражданский кодекс Российской Федерации (ГК РФ) КонсультантПлюс (consultant.ru)
Александрова, А.Ю. Международный туризм: учебник (Alexandrova, A.Y. International tourism: textbook) / А. Ю. Александрова. — М.: Аспект Пресс, 2002.
Обзор практики рассмотрения жалоб контролируемых лиц, поданных в порядке обязательного досудебного обжалования, а также практики рассмотрения судами заявлений контролируемых лиц об обжаловании решений контрольных (надзорных) органов за 1 квартал 2024 года (Review of the practice of reviewing complaints from controlled persons filed in the order of mandatory pre-trial appeal, as well as the practice of courts considering applications from controlled persons to appeal decisions of control (supervisory) bodies for the 1st quarter of 2024) https://www.rospotrebnadzor.ru/
Чененов Ю.А. Гражданско-правовое регулирование туристской деятельности: (Chenenov Yu.A. Civil law regulation of tourist activity) дис. … канд. юрид. наук.Екатеринбург, 2003. С. 192.
Achilova L.I. Sovremennoe sostojanie sobljudenija prav i interesov grazhdan i juridicheskih lic pri obespechenii razvitija innovacionnogo cifrovogo obrazovanija. )The current state of observance of the rights and interests of citizens and legal entities in ensuring the development of innovative digital education]. Transformacija prava i pravoohranitel’noj dejatel’nosti v uslovijah razvitija cifrovyh tehnologij v Rossii, stranah SNG i Evropejskogo Sojuza: problemy zakonodatel’stva i social’noj jeffektivnosti. Materialy VII Mezhdunarodnoj nauchno-prakticheskoj konferencii prepodavatelej, prakticheskih sotrudnikov, studentov, magistrantov, aspirantov, posvjashhennoj 110-letiju Saratovskogo nacional’nogo issledovatel’skogo gosudarstvennogo universiteta im. N.G. Chernyshevskogo. Saratov, 2020, pp. 18-28. Available at: https://www.elibrary.ru/item. asp?id=44172815&pf=1/.
Ilhomovna, A. L. (2023). Genesis of Sources of Legal Regulation of Relations in the Provision of Tourist Service. New Scientific Trends and Challenges (ITALY), 49-53.
Ачилова, Л. (2023). Понятие и правовое значение предпринимательской деятельности по оказанию туристических услуг. (Achilova, L. (2023). The concept and legal significance of entrepreneurial activity in the provision of tourist services) Общество и инновации, 4(11/S), 49-57.
Achilova, L. (2020). Genesis of sources of legal regulation of relations in the provision of hotel services. Результаты научных исследований в условиях пандемии (COVID-19), 1(06), 101-106.
Турбизнес 2024: требования законодательства (Travel Business 2024: legal requirements) https://persona-grata.ru