CONTRACTUAL AND LEGAL REGULATION OF TOURIST SERVICES: NATIONAL AND COMPARATIVE-LEGAL ANALYSIS
Keywords:
tourist services, contract, obligations, tour operator, travel agent, tourist, international experience, legal regulationAbstract
The article is devoted to the study of contractual obligations arising from the provision of tourist services for remuneration, as well as the peculiarities of their legal regulation. It examines the legal nature of contracts in the field of tourism, the specifics of the status of tourist organizations, tour operators and travel agents, their functions, and the delimitation of liability. National and international legal acts regulating the obligations of participants in tourism activities, as well as the experience of foreign countries in this area, are analyzed. Special attention is paid to the problems of performance and non-performance of obligations by tourist companies, with examples drawn from the practice of Uzbekistan and other countries. Based on the conducted analysis, recommendations are formulated regarding the inclusion of key conditions in contracts for the provision of tourist services, aimed at minimizing legal risks and ensuring the protection of tourists’ rights. The article concludes that there is a need to harmonize national legislation with international standards adopted by the World Tourism Organization. The findings and recommendations obtained may be used to improve the contractual and legal regulation of tourist services.
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