HEALTHCARE SATISFACTION IN THE FAMILIES OF CHILDREN WITH NON-SYNCOPAL TRANSIENT LOSS OF CONSCIOUSNESS
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healthcare satisfaction, transient loss of consciousness, children##article.abstract##
The aim of the study was to evaluate healthcare satisfaction in the families of children with non-syncopal causes of transient loss of consciousness (TLOC) – epileptic syndrome (ES), epilepsy, as well as psychogenic transient loss of consciousness (PTLOC).There were examined 18 children with ES, 22 patients with epilepsy, 18 children with PTLOC, and 40 healthy volunteers aged 8-17 years.PedsQL™ 3.0 Healthcare Satisfaction Generic Module was administered to parents of all patients’ groups.In comparison with healthy children (71.4±25.8points),there was a significantly lower parental healthcare satisfaction in the families of children with ES (47.3±24.4points, p<0.05) and PTLOC (52.0±25.8 points, p<0.05), and adequate healthcare satisfactionin the families of pediatric patients with epilepsy (54.0±25.5 points, p>0.05). The most often dissatisfactions were due to the errors in the family emotional needs, medical stafftechnical skills, poor inclusion of family, lack of communication and information (p<0.05). It is recommended to evaluate parental healthcare satisfaction at regular intervals for the assessment of pediatric care given for children with non-syncopal TLOC in order to take measures for this in line with hospital quality standards.
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